New survey highlights real challenges with Paid Family and Medical Leave

By Doug Loon
President and CEO
Minnesota Chamber of Commerce
Coming to you after another busy week at the Capitol as we approach important committee deadlines next week and beyond. Today, I want to spend some time discussing paid family and medical leave, because we have been hearing loud and clear from employers across the state about the challenges related to this new program in Minnesota.
As you may have seen in recent news coverage, the Minnesota Chamber of Commerce surveyed nearly 700 business leaders, including HR professionals and employees, to better understand how the program is working in practice. More than 40% of respondents reported that claims have already been filed, and many businesses are managing multiple claims at once. This is adding complexity and strain, particularly for smaller companies.
A consistent theme in the feedback is that while the rollout itself has gone relatively well, the program remains difficult to administer. Employers describe it as confusing to navigate, slow in execution and unclear in certain areas. That points to ongoing challenges with the platform and implementation.
Beyond that, employers are reporting real operational impacts, including staff disruptions, increased costs and difficulties managing seasonal workers and multi-state workforces. There are also concerns about potential overuse and abuse, which raises the risk of fraud. At the same time, employees have mixed reactions, particularly related to the payroll tax and a lack of flexibility in how the program operates.
While many employers still identify repealing the program as their top preference, they are also being realistic and offering practical suggestions for improvement. Businesses are describing a system that is especially difficult for small and lean-staffed organizations.
That is why the Chamber is advocating for targeted reforms at the Legislature this year. These include reducing the number of weeks, narrowing eligibility, adjusting benefit levels and strengthening provisions for small businesses. With committee deadlines approaching, now is the time for lawmakers to review the data, consider the survey results, and make timely adjustments to ensure the program is cost-controlled, sustainable and workable for employers.
We encourage you to stay engaged as these discussions continue. You can also participate in Chamber Day at the Capitol on April 15, where members will have the opportunity to meet directly with legislators and discuss paid family and medical leave and other key issues.
I also want to mention our June trip to Washington, D.C., where we will be discussing many of these same issues at the federal level, including immigration reform.
We appreciate your engagement and look forward to catching up with you on next week’s episode of the Minnesota Business Podcast. Please have a great and warm weekend!